Last updated: August 12, 2025

Biblion (SAS), 6 Le Cra, 22700 Louannec, is committed to complying with the EU General Data Protection Regulation (GDPR) and the French Data Protection Act (“Informatique et Libertés”).

This policy explains how we handle your data when you use Biblion, our Slack-integrated agent connected to your business tools.

1. Data Controller

Biblion – 6 Le Cra, 22700 Louannec
Email: noe@biblion.fr

2. Data Collected and Stored

2.1. Data You Provide Voluntarily

• First name, last name, business email

• Company and job title

• Messages sent via our contact or support forms
  
  

2.2. Data from Third-Party Integrations

• We never store the content of your emails, documents, Slack messages, or CRM data.

• Data from third-party services is processed only in real time to execute your request, then immediately deleted.

We store only:

• Encrypted access tokens

• Minimal technical metadata (email & Slack workspace id)

Access tokens are automatically refreshed at regular intervals to reduce risk.

3. Purpose of Processing

• Deliver Biblion’s features

• Ensure secure connections with your tools

• Respond to support requests

• Improve service quality and security
  
  

4. Legal Basis

• Contract performance: operation of Biblion

• Consent: connecting to third-party services

• Legitimate interest: platform security and improvement
  
  

5. Recipients and Hosting

• Authorized Biblion team members

• Technical providers (e.g., Amazon Web Services – EU)

• No sharing with unauthorized third parties
  
  

6. Data Retention

• Access tokens: kept only as long as needed for the connection (automatically renewed)

• Account data: retained while your account is active

• Technical logs: up to 12 months

• Support data: up to 3 years after the last contact
  
  

7. Security

• Data encryption in transit (TLS 1.2+) and at rest (AES-256)

• Strict access controls

• Regular monitoring and audits

• “Zero Content Storage” architecture: no retention of business content
  
  

8. Your Rights

You may request access to, correction or deletion of your data, ask for data portability, restrict or object to processing, and withdraw your consent at any time.

Contact: noe@biblion.fr

If you have a complaint, you may contact the French Data Protection Authority (CNIL) at www.cnil.fr.

9. Changes

This policy may be updated. Any changes will be announced on our website or through our official channels.